CB
Charles B
1 reviews | Active since Feb 2021
30 Jan 2023, 13:32
No Caller ID by default on Contract
I recently signed a new contract with Vodacom and found that I had no caller ID enabled on my contract. I visited a Voda Store and was told that caller ID was not enabled by default and it would cost me an extra R10 per month. Out of principle, I refuse to pay a cent for a service that should be enabled by default on any cell phone contract. Other networks seem to manage to offer this service for free! I will also never sign another Vodacom contract for this reason, ever! I will also ensure that I tell everyone I know about this outrageous money-making scheme.
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Replies (1)Vodacom's replyOfficial
30 Jan 2023, 15:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2023, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
