No callback for order placed online

I ordered a phone online but none of your call agents have contacted me yet to confirm my order. I refuse to call in to place the order because the last time I ordered a tablet from Vodacom your call agent totally messed up my contact information (which I only found out yesterday when I logged in to check my contact details ) which would explain why I have not been receiving my monthly statements. Also your website says next day delivery if you order online but by calling in, that no longer applies and you end up having to wait more than a week for delivery. Your website also has incorrect information on certain devices (example: The Huawei P Smart does not have Infrared but your website says it does). Should i still expect a call or should rather go to another service provider?