DA
Duncan A

1 reviews | Active since Sept 2016

15 Nov 2017, 09:38

No callback

Hi there,

I requested a callback last Thursday and haven't heard anything back yet.

0
Replies (2)
Vodacom
Vodacom's reply15 Nov 2017, 10:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Nov 2017, 14:18
Official

Dear client,

As per our recent interaction,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Your query has been addressed and assigned to the relevant supporting team.

We have requested feedback to you regarding your query.

Warm regards,

SS