No call centre at vodacom is able to assist in resolving query

<p>No call centre at vodacom is able to assist in resolving query... after numerous calls and hours on hold.</p> <p> </p> <p>Vodacom have cancelled two of our accounts in error and it has been over a week now that we have not been able to reinstate them. They then have the audacity to use an automated response from the "Vodacom Consumer Website Team" that says a consultant will make contact with you. This is a blatant lie as no one from vodacom ever calls you or tries to resolve your issues.</p> <p> </p> <p>Since this issue is not being resolved, our next step is to contact the National Consumer Commission (NCC).</p>