1 reviews | Active since Jun 2016
No Call back as promised
So disgusted at how vodacom treats its customers. Third time writing a review and still no one has contacted me regarding my query. All they seem to do is send an automated response and leave it just there. How great vodacom. Customer retention 0% Loyalty 0% Honestly 0%
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team