1 reviews | Active since Sept 2012
No Call Back
<p>I have been trying to get hold of your Accounts department since last week. Every time I wait too long, and press the "call back" button, no-one returns my calls. Please can someome get back to me, I need to speak to them.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still waiting .........
Still waiting .........
Still waiting for the call. I even got an sms to say my debit order was returned and that I must sms APP or something like that for someone to call me. Still no-one has called. If you can't keep up with the convenience methods you offer, then don't do them. There is nothing more annoying. PS I am a Red Advantage Client
Still waiting for the call. I even got an sms to say my debit order was returned and that I must sms APP or something like that for someone to call me. Still no-one has called. If you can't keep up with the convenience methods you offer, then don't do them. There is nothing more annoying. PS I am a Red Advantage Client