No business for Vodacom's internet customers

I work as an SAP consultant. I'm involved in a project with deliverables on 3 August 2015. So I woke up early at 2am on 1 August to do some work as the dead line is looming. To my surprise, I could not connect to the internet. I took it light that it is a small glitch that will resume in an hour at most. At 8am, still no internet. Later on around 12 noon, I called Vodacom data services call centre to find out the matter. The agent (Zethu) informed me that there is a problem with inernet and a lot of other customers had phoned in to complaint, but the technicians are working on it. And they have not been given estimates when the internet will be restored.At 5pm I checked if internet is restored, unfortunately not. So I had a wasted day. The sad thing is there was no notification from Vodacom to inform its customets of the issue. Furthermore, no appology given also. Definately there will be no compensation or whatsoever, especially those businesses that rely on internet to operate. Instead, we will get a middle finger