CJvV
Corrie Jansen van Vuuren
1 reviews | Active since Feb 2020
22 Feb 2020, 22:24
No business continuaty From VODACOM whilst load sheding
I am from Sonlandpark Vereeniging. When the debit orders are due, it must be paid, however we can't say the same about service delivery and Business continuity... It's not the customer's problem, especially if other service providers can keep their customers on the air whilst there is load shedding from Eskom... Vodacom needs to pull up their socks... I have been a client from vodacom for 21 years, and find the service at this stage extremely unsatisfying.... No power, no airtime, no data, no vodacom service. #tufflucktovodacomscustomers
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Replies (1)Vodacom's replyOfficial
23 Feb 2020, 13:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Feb 2020, 13:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
