NO BODY BOTHERS TO COMMUNICATE!!!

It has been a long argument regarding my premature upgrade and the promises of numerous staff getting back to me still hanging in the balance.<br> my complaint started four to five weeks ago on face book and after speaking with Craig who seemed like he was going to move heaven and earth did nothing once he had put the phone down.<br> he requested a letter to confirm what the consultant said, this was sent to him and according to an sms i got from him it was received.<br> I have since spoken to numerous consultants who tried and after two days you cant find them at the call centre anymore?? what happend to direct lines and being able to call a consultant!!<br> I have furtheremore had enough of arguing and as much as it saddens me im looking at other networks who can hopefully offer me better service.<br> <br> My reference no is S3-9JW3V-VUH6X. I would ask that if you are going to contact me that you clue yourselves up on what is going on before you do so, I must have repeated myself a good 20 times by now.<br> <br> thanks<br> <br> Brendon