NS
Nizaam S
1 reviews | Active since Feb 2017
22 Mar 2019, 08:45
No Bluetooth headset received
I am utterly appealed at the service I've received thus far from vodacom. I took out a Huawei p20 lite device and was told I would receive a Bluetooth headset with it. To date my Bluetooth headset has not been received. Can this please be escalated as I this is uncalled for that I have to followup for something which should have been delivered with my device.
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Replies (2)
Vodacom's replyOfficial
22 Mar 2019, 09:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Mar 2019, 09:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NS
Nizaam S's updateReviewer Update
22 Mar 2019, 09:19In due course does not cut it why do I have to wait for something which I should have received in the first place.
NS
Nizaam S's update22 Mar 2019, 09:19
Reviewer Update
In due course does not cut it why do I have to wait for something which I should have received in the first place.