No Black Friday Delivery After Payment

Item: Vodacom
Rating: 1
Author: Ilandra K

Can you please advise why the powerbank that I purchased last year on black Friday has not been delivered yet. I have spend so much time on phoning to get updates. It is always 1 excuse after another. It has been a year!!!!! No refund received either.

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Replies (1)

Vodacom's replyOfficial

26 Nov 2024, 07:48

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Nov 2024, 07:48

Official