RV
Riaan V

1 reviews | Active since Jul 2011

06 Jan 2026, 07:53

no billing support from vodacom

Signed up with Vodacom for a fibre line back in november. I still dont have an invoice, i still can not get access to my account, and this morning my service is suspended.

you can not get support, people dont know what to do so keep giving me the run around.

well done vodacom - your service went to ****.

over priced, bad service and no customer support

0
Replies (1)
Vodacom
Vodacom's reply06 Jan 2026, 09:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team