No billing account for two years

On Jan 2014 I signed a contract for R99.00 (for one phone) a month for 2 years. My bank accounts was debit with R198.00 a month for two contracts and two phone for one year.<br> <br> I never received any accounts till this day on mail or physical address, and after numerous calls to get a account and complaints on Hello Peter a *** call me to rectified the additional phone(contract) and told me that the additional money that was paid in will be used to cover the rest of the contract period and i will receive accounts.<br> <br> Nothing was done to chance my address or mail to get a billing account.<br> <br> My contract ended on Jan 2016, then a debt collector (Hammond Pole) contact me to collect a outstanding amount of money on the contract. I ask them to get me a detailed billing account from Vodacom so that i can see what I am paying for.<br> <br> Vodacom did not give the debt collectors a detail billing account, and I still cant get any accounts out of Vodacom. <br> <br> After consulting with a lawyer in connection with this account, his recommendation was to open a forgery case against Vodacom for the ******* billing for additional phone and contract, and do not pay before I get a detailed account from them. <br>