No/Bad Service!

<p>Good day, </p> <p>Finally I finalized my upgrade at a store last week and the day after someone from Vodacom phones me to do the upgrade. I really don’t understand how they don’t know what is going on with one client’s contracts. </p> <p>I’ve be struggling since then to get someone to call us regarding an upgrade on a different number but sill after days nothing. </p> <p>This specific contract was supposed to be upgraded with mine in August but due to the problems with the Samsung Note it never happened. </p> <p>We have been asking Vodacom 4 U in Menlyn to assist with a good deal or something similar but still nothing. </p> <p>The contract that needs to be upgraded is the Red VIP (082 787 ****) but they are just not interested in good customer service. </p> <p>After asking the one guy to ask the manager Portia to call us weeks ago we are still waiting for the call. </p> <p>The service is very poor. Actually there is NO service. </p> <p>Hope they will give the main contract holder (082 338 ****) 1GB data a month as well seeing she is the one driving up and down to try and get all this sorted. Her number upgraded in August as well. </p> <p>Hopefully we can get all this sorted by the end of the week. Let hope for a miracle!!</p>