CL
Chantelle L
1 reviews | Active since Aug 2018
23 Feb 2021, 11:51
No assistance with Vodacom fibre
installation query SO*** Order for fiber placed 25th of Jan. Installation date erroneously placed as 26th and no one has ever been to our house to install since. Numerous calls made to customer care to get a new installation date to no avail....absolutely nothing. Say they can't amend date will call me back...never do. How impossible can it be to get me an installation date???
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Vodacom's replyOfficial
23 Feb 2021, 13:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2021, 13:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team