No assistance with regard to query!!!!!!!!!!!!!!!!!!!!!! Bad service!!!!!!!

<p>I have cancelled my contract on the 10th October 2016 at 09:08. I spoke to a consultant for 24min and 28secs.</p> <p>she advised that i can choose a cheap contract where i get airtime and only pay R79. i have also asked her if i could get data. she said that it is possible so on the 1st Nov 2016 i would get airtime and data.</p> <p> </p> <p>I have only received airtime and not data- i dont think she explained this correctly. but all my airtime went into data.</p> <p>I have called the call centre over 10 times and each and every time someobody gives me a different story.</p> <p>I want the recording of the call on the 10th October 2016 so I can verify the information.</p> <p>if this was the case i would have rather stuck to being on prepaid to avoid this hassle and especially since nobody at call centre can assist me!!</p>