1 reviews | Active since Apr 2010
No assistance with cellphone upgrade
I tried to upgrade online and they said they would call me back - it's been well over 2 weeks. I then called the call centre that said they needed to first cancel my R79 prepaid contract to enable me to take out a cell phone contract. I have not received any correspondence.
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team