1 reviews | Active since Nov 2014
No assistance provided
<p>I called Vodacom customer care at 09:10am today for assitance with my email settings. I spoke to Sipho Mazibuko. I explained that I am unable to send emails. Firstly I pushed the "English" option and was greeted in an African language by Sipho. Secondly, It seemed as if Sipho was not understanding what I was trying to explain to him. Sipho had a total different set of settings with him than I had on my phone. He offered no assistance at all. Please Vodacom, can you get a Team Leader or Manager to give me a call so that we can resolve this matter. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Wade,
Your query has been resolved.
Regards,
Craig
Best regards,
Dear Wade,
Your query has been resolved.
Regards,
Craig
Best regards,
