NO ASSISTANCE, HELP OR SERVICE OF ANY KIND
<p>I have been on the phone with Vodacom the whole of Yesterday. They transferred me every few minutes and I still was not helped at the end of the day!!</p> <p> </p> <p>We (The Business: Shere Empowerment Centre) need proof of a signed contract of the account they handed us over for. Account Number: B ********** -4 , Cell Number: 082 ********** <br /> <br /> We will not make payment as we do not know what the account / bill / contract is. And we will not pay for services we do not know of or use.</p> <p>I want the signed contract or paper work that proves that the account that was handed over is ours (the business').<br /> And then also to be removed from ITC, as we have no record of this account we are being black listed for!!!<br /> <br /> If this does not get sorted out as soon as possible, we will have to take legal action against Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
