TVDL
Terence Van Der Linden
1 reviews | Active since Jul 2009
25 Jan 2022, 06:51
No assistance from Vodacom
On the 6th January I contacted Vodacom regarding the issue of not being able to send e-mails using Telkomsa as my main e-mail service provider. I got reference number ***. It's now 25 January 2022 and I am still waiting for Vodacom to contact me regarding my issue. It's frustrating that big companies feel nothing for their customers. I wonder how long I have to wait for them to contact me
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Vodacom's replyOfficial
25 Jan 2022, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2022, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team