NO ASSISTANCE FROM "CUSTOMER CARE"

<p>Account was in arrears, to which we queried - no amount of R9700 for "data usage" can EVER be used (as the contract only comes with 250MB of data, if the data runs out, I would need to manually top up. Still have not received any feedback on the query, so I had to pay the amount to get the cellphone reconnected as not being able to make or receive calls is hectic, especially if there is an emergency.<br /><br />Needless to say, its been more than a 10 days since I made payment and yet the cellphone is still NOT working!!! I hold on customer care line for over 45 mins each time due to "high call volume" and then when I eventually get through, I ask to find out what is the reasoning and how it can be fixed, they hang up, or tell me their system is offline! Or when I do eventually get through to someone and they dont hang up, I'm told that all lines are open and working..... CLEARLY NOT if I am STILL UNABLE to do anything with the cellphone! Im so tired of this, I just want my phone to work! I paid a lot of money to have the phone reconnected and I'm still waiting!!! </p>