1 reviews | Active since Jul 2017

27 Dec 2017, 15:13

no assistance from call centre

i got a missed call from Vodacom today at 14:45. i then called them back but the contact centre has no idea why i got called or which department, i do know Vodacom is running a shake everyday competition and i don't know if its in connection with that. Can someone assist me

0
Replies (2)
Vodacom
Vodacom's reply28 Dec 2017, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Dec 2017, 09:29
Official

Good day Michael,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team