No assistance for non-working phone

About 1 week ago my phone stopped working. If data was enabled i could not use the phone, after hours it seemed ok. When data is disabled i could sometimes use my phone.<br> I went to the Vodacom shop in Fourways:<br> - No one willing to assist<br> - No manager<br> - The most senior person was not even wearing a Vodacom shirt (no idea if they even work for Vodacom)<br> Decided to contact Head Office:<br> - Gave some assistance, did not work<br> Contacted Call Center (via email):<br> - Initially told me i had to go into a shop (told them my experience)<br> - Got a bit more help, nothing worked<br> - Got told the Vodacom Repairs shop in Fourways will have a loan phone for me<br> - Went there yesterday, they blamed LTE connections, disabled this and all worked while in the shop, less than 1KM away nothing worked again<br> - Got there today, no phones<br> - No managers<br> - No help to backup my data<br> <br> I am now missing calls and mails from my clients<br> <br> I also got a call a couple of months ago as i had previously complained about the phone and was told I can go to Vodashop and get a replacement phone for a value up to R15000, does not seem you are true to your word<br> <br> Also still waiting on what i need to pay to get out of the contract