SS
Sam S
1 reviews | Active since May 2018
15 Jan 2021, 21:58
No assistance even after a complaint
I have not received the requested letter from Vodacom after being advised that I would be assisted on Tuesday. The call centre can’t help me either. It’s shocking that more than 3days after a complaint nothing has been done from Vodacom’s end
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Vodacom's replyOfficial
16 Jan 2021, 11:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jan 2021, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team