1 reviews | Active since Aug 2017
No assistance at all they will send you around like crazy person
<p>I once had a contract phone with Vodacom I did a premature cancellation and asked them to close the account after couple of months they was a debit order that went off my account when I call the call center they said I have upgraded the phone.i was shocked and angry I went to Voda world and submitted the document that they required did a follow up cause no one bothered to call.ref number 1/ ********** ********** and the other ref 1/ ********** ********** ref ********** but no call or feedback pathetic service I wouldn't advise any one to apply for contract phone at Vodacom cause after closing the account they upgrade the phone without your knowledge that's ***** cause i never upgraded any phone.know no one is willing to assist they send statements that I owe them of wich I cancel l their so called contract long time ago.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Kediboni Nakana,
Thank you for your patience.
Feedback has been provided via email.
I do apologise for the delay in response.
Regards,
UW
Dear Kediboni Nakana,
Thank you for your patience.
Feedback has been provided via email.
I do apologise for the delay in response.
Regards,
UW
