No assistance and Rude!!! Worst service!!!!

<p>I never take things this far but this has to be the worst customer experience I have ever received.</p> <p>Im sure your call are recorded.</p> <p>I needed a PUK number in order to unlock my girlfriends phone.</p> <p>I spoke to a women in customer service on 082 111 and her name is Nollie/Nolly. She was rude and did not want to help she insisted we use the self help service which we battled to operate. </p> <p>We phoned in again for assistance. The lady said she will phone back againin a few minutes, as she had to verify with my girlfriends mother which is the account holder. It has been over an hour now and she still has not called.</p> <p> </p> <p>Poor poor service. </p> <p>I sometimes wonder how people are employed in customer service and they have such bad attitudes and general disrespect.</p> <p> </p> <p>I am looking forward to hearing from you.</p> <p> </p> <p>Deon Theron</p>