AC
Angeliqie C
1 reviews | Active since May 2018
15 Sept 2022, 09:59
No assistance
I recently bought the VodaPay Kwika card machine. I have been calling and completing online application and registration forms for the last 4 days. Still I have not been assisted with getting this machine up and running, on email or whatsapp.
Please help, I have been receiving bad service from many different companies lately, they just don't care about the customers after their money is taken, poor after sales services
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Vodacom's replyOfficial
15 Sept 2022, 10:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Sept 2022, 10:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team