TB
Taryn B
1 reviews | Active since Sept 2015
24 Feb 2021, 08:45
NO Assistance
We are trying to return a Laptop that has been taken out on a new contract due to the fact that it will not go on. (19 Feb 21) We have been sent to 4 different departments After Sales, Platinum Warranty, Rewards, Customer Service, no one can assist. How can Customer Service not know how to help a customer. Shocking Service.
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Vodacom's replyOfficial
24 Feb 2021, 08:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2021, 08:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team