LA
Lizaan A
1 reviews | Active since Apr 2020
17 Oct 2023, 15:20
No assistance
I have made numerous calls, sent emails, went to a Vodacom shop but no one can assist me or always give me the wrong steps to do. I have tried the Vodacom app, online portal to get a itemised billing statement for my prepaid number for the last 3 months.. .please can someone send or email the itemised billing statement for the last 3 months on my prepaid number
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Vodacom's replyOfficial
18 Oct 2023, 07:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Oct 2023, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team