No Assistance

I am sorely disappointed in Vodacom's consultants who assured me that I will not pay a service fee I spent 30 minutes on the phone trying to sort this out with no joy. I find it very dissatisfying that not even the supervisor was able to assist. \All we can do mam is log a dispute"that's what I was told. Then I was told that I am liable for a service fee. So it seems that the consultants and the supervisors lie to customers. Pay back my money!!!! No service"