SR
Suelize R
1 reviews | Active since Nov 2020
22 Sept 2021, 16:28
NO ASSISTANCE
I am struggling with Vodacom since Momday, i app**** for a new contract, they declined me because i have an outstanding account, after putting in a dispute they apologize, and say it was their fault my account is paid on date, Now it went to decline review its been 27 hours since the review and still No feedback!!
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Replies (2)SR
Suelize R's updateReviewer Update
22 Sept 2021, 16:55They finally got back to me, now they saying i have maximim lines with them, one excuse after the other 😡😡
SR
Suelize R's update22 Sept 2021, 16:55
Reviewer Update
They finally got back to me, now they saying i have maximim lines with them, one excuse after the other 😡😡
Vodacom's replyOfficial
23 Sept 2021, 07:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Sept 2021, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team