NO ASSISTANCE

On Wednesday, 20 June I upgraded my data contract with Vodacom and was informed the upgrade was successful and that their Delivery Department will contact me to confirm delivery (of the address I provided the agent that assisted me with he upgrade). I was informed this will be done between one and twenty four hours. I phoned Vodacom yesterday (after 27 hours) to inform then that I was not contacted yet. The lady I spoke to informed me that she cannot assist and I should wait for an SMS or phone call. This is now 48 hours later and nobody contacted me yet. I would like to be contacted on ********** 240 to confirm delivery. No wonder MTN insisted that Vodacom cannot call themselves “the best network” anymore. This is my third upgrade in 16 months, and the third time I had an issue with my upgrades.