SV
Stephanie V
1 reviews | Active since Jul 2019
29 Jul 2021, 13:46
No assistance
I have been waiting a week for someone to cancel my online application so that someone at Vodacom Highveld Mall can assist me with a phone contract. Issue still not resolved. If I phone customer care they say someone will phone me back and no one phones back. I have been a vodacom customer for 15 years.
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Vodacom's replyOfficial
29 Jul 2021, 19:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jul 2021, 19:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team