No assist with porting (v01)

On 2016-01-29 I initiated porting from Telkom to Vodacom at your vodacom4u Greenstone branch.<br> At 17:37 the same day I got the 1st sms on my Telkom number indicating that I may continue porting to Vodacom.<br> I was then told to wait for a 2nd sms before porting can proceed.<br> I am still waiting for this 2nd sms.<br> On ***1 I phoned your Greenstone branch about this and they indicated that they will phone me back. I am still waiting for this call.<br> On ***2 I emailed Vodacom4 (request #7936) and are still waiting for a reply.<br> Can you port me or not?