GS
Gcobisa S
1 reviews | Active since Sept 2019
10 Apr 2025, 22:00
No appetite to improve or fix network tower
When I checked LTE coverage was confirmed by vodacom for my area and I took out a cellphone and home Internet contract which are on emergency calls only mode majority of the time. I've been reporting to customer care since September 2024 with promises of dispatching a technician which are never fulfilled to date.
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Vodacom's replyOfficial
11 Apr 2025, 07:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2025, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team