1 reviews | Active since Oct 2017
No apology sent by Vodacom to customers
On Saturday Vodacom had a technical problem we as customers could not check our balances, go into Internet and I think data went missing. Only time I knew was when I called the customer service and it was confirmed. But only in the evening everything was ok and till now Vodacom did not even send SMS that apologizing to customers for their inconvenience..... This is not good at all..
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM