LM
Letlhohonolo M
1 reviews | Active since Jun 2023
10 Jun 2023, 18:30
No answers
Still highly unhappy and I want to close cut ties with Vodacom,I was asked to bring back the phone I did and I was told they will call me on Friday no response nothing I don't have a phone and means I will be expected to pay come month end .I have been using my petrol nothing has been resolved I have never missed payments since I have been with Vodacom and this is the service I'm getting.i am phoneless so means I'm being played.
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Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Jun 2023, 10:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jun 2023, 10:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
