KJ
Kelsey J
1 reviews | Active since Sept 2013
03 Mar 2020, 14:40
No answering of my calls
No customer service , no one answers the calls in the cancelation department I've tried all day and keep getting cut off, requested call back option and nobody phones back
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Vodacom's replyOfficial
04 Mar 2020, 09:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2020, 09:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team