SZ
Suyen Z

1 reviews | Active since Jan 2014

05 Feb 2024, 11:21

no answer to vodacom customer concerns

Vodacom closes customer cases with standard answers without properly getting fact from customers and without solving them. Just case closed for their benefit

0
Replies (2)
Vodacom
Vodacom's reply05 Feb 2024, 12:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
SZ
Suyen Z's update05 Feb 2024, 12:27
Reviewer Update
Dear vodacom.

Please dont answer me on Hellopeter or on mail.
I would like to speak to a person.

Regards