1 reviews | Active since May 2016

10 Aug 2017, 07:29

No answer to registered letter

<p>How can a company ignore a REGISTERED letter??????!!!! Easy, if the company is Vodacom. Letter sent on 4 May ... months later, NO reply. Disgusting. What I know to expect of this unprofessional bunch of people</p>

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2017, 07:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team