No answer provided
I app**** Friday morning past 8 for a contract, I have still not received a answer when i am getting the phones. This is urgent . I phoned in 3 times, was on the online chat and sent them a message on twitter. It was of no help
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Replies (2)
Vodacom's replyOfficial
27 Nov 2017, 11:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Nov 2017, 11:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Nov 2017, 15:40Good Day Jean-Pierre Japes Van Zyl
Thank you for taking the time to voice your enquiry. This matter was addressed. Kindly note that we received the following feedback. Please be advised that the order was released, delivery will be made in the course of next week.
Regards
RO
Best regards,
Vodacom's reply29 Nov 2017, 15:40
Official
Good Day Jean-Pierre Japes Van Zyl
Thank you for taking the time to voice your enquiry. This matter was addressed. Kindly note that we received the following feedback. Please be advised that the order was released, delivery will be made in the course of next week.
Regards
RO
Best regards,