no answer or reason

Ok so Yesterday my phone just got suspended, went to Autopage according to them my phone is active the problem lies with Vodacom. Autopage will phone me back in 1 hour. 3 hours past I phone autopage. They say the problem is with Vodacom. So I now phone vodacom head office, there is a administration log and rerouted me back to Autopage. I spoke to a Clive there and he told me there was network error and reset my phone. So now 2 hours past still nothing I phone autopage again and spoke to a Tebogo, he will look into the error and will take 2 hours I am still waiting and no connection still. I've been with Autopage for almost 10 years. This is not the first time that this happens. I think it's time I move to a diffident provider