LV
Lourens V
1 reviews | Active since Oct 2017
03 Jan 2018, 10:53
no answer or feedback
online upgrade says , next day delivery....still no call received by agent as per email states and no tracking available online????3 days already! so I decided to use my own mtn airtime to try and get this sorted, but NO answer by call centre? poor service vodacom!!!!
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Replies (2)
Vodacom's replyOfficial
03 Jan 2018, 10:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jan 2018, 10:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jan 2018, 14:05Good day Lourens,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
Please refer to Next Day Delivery terms and conditions on our website.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jan 2018, 14:05
Official
Good day Lourens,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
Please refer to Next Day Delivery terms and conditions on our website.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,