CB
Candice B
1 reviews | Active since Apr 2014
05 Apr 2017, 09:13
No answer no feedback
<p>I took.my phone to repair centre on Tuesday 28th March. I received the quote the same evening. However they advise me to call to accept or decline the quote. However I have screen insurance. So I was suppose to get a reply in 24 to 48 working by hours to advise if the insurance is paying it it or not. I have been trying to call ********** 200 since Friday and no one answers the damn phone. This is unacceptable. As I need my phone back </p>
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Vodacom's replyOfficial
05 Apr 2017, 09:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Apr 2017, 09:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,