No Answer No Call Back Vodacom

Vodacom Account department has a call back service but no body calls back. So we called 111 and they then tried to call their own Vodacom Account Department but also can not get hold of them after a 25 minute long call.<br> This is after payment was made 24hours ago and Vodacom promised that the line will be back in 2 hours. After that they said we should send a p.o.p we then did that and still no line. This is pathetic.