JF
Jaco F
1 reviews | Active since Jun 2012
23 Feb 2015, 16:49
No Answer : Keeping on hold for more than 27 min
I called into the call center twice today. The first time I had to wait for 10 min before I decided to end the call without speaking to an consultant. The second time I waited for 28 min and then was transferred to the customer survey without speaking to an consultant.
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Vodacom's replyOfficial
24 Feb 2015, 08:17Hello JacoFischer1981,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply24 Feb 2015, 08:17
Official
Hello JacoFischer1981,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team