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Philip M
1 reviews | Active since Mar 2011
18 Oct 2021, 12:03
No answer from Vodacom
I'm unable to get hold of anyone at Vodacom. Dial the 082135 number, go through the whole setup of questions and the phone gets disconnected. This has happened three times now. Try the online chat, put in my details and log in, get a message that online chat is not available. Vodacom can you please send me an e-mail address so that I can follow up on the upgrade order I placed last week.
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Vodacom's replyOfficial
18 Oct 2021, 12:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Oct 2021, 12:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team