RH
Reshav H

1 reviews | Active since Apr 2011

01 Feb 2017, 11:51

No Answer

<p>Good day,</p> <p> </p> <p>I have not been able to get through any of your IVR channels to speak to a consultant. I recently cancelled my contract with Vodacom but you continue to process my debit order. Please can I speak to someone to understand why this is so and please reverse them accordingly.</p> <p> </p> <p>Thank you.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2017, 12:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Feb 2017, 10:19
Official

As per telephonic discussion,feeback provided.

Best regards,