no answer

My Name is Tshepiso Nkomo, i have a contract with vodacom, my id number is ***, cellphone number is ***, i'm due for an upgrade today and i tried to call-in so that i can clarity on what deals i qualify or eligible for, however i called from my number and work number which is ***, i was approximately holding for about an hour, which is very inconveniencing, and very extreme poor service.