AP
Awaatief P
1 reviews | Active since Nov 2009
07 Jun 2018, 10:40
No Answer
I upgraded my contract On Monday (4/06/2018) past, I was told the device is on back order. NO ONE can give me an ETA, did the upgrade with Austin Govender . I am still waiting for him to call me back. Called today AGAIN spoke to Thando who has absolutely NO CUSTOMER SERVICE at all!
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Vodacom's replyOfficial
07 Jun 2018, 11:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jun 2018, 11:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,